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How Does The Console Work?

The Console allows you to update in real time to give you a relevant and informed recollection of what's being communicated at your event

Rachel Pohlen avatar
Written by Rachel Pohlen
Updated over a week ago

The value with the Console is being able to see an overall view of all the event components on one page. There are also important visual highlights on the severity and location for efficient prioritization.

Follow new, acknowledged and actioned Blerts - we recommend you set best practices for your team on what the set up looks like so that you can create consistency and allow your team to focus on what you want them to.

The Console provides a single view on all event activity for the operations centre and event managers using Blerter including:

  • New, Acknowledged and Actioned Blerts

  • Alerts that have been communicated to the wider team 

  • Incidents that need attention and actions

  • Conversations across all Blerter, Incidents and Hazards

The Blerts that have been converted to Incidents are also highlighted for you with a ton of visual cues for Low (Grey), Medium (Orange) And High (Red). So you can prioritize what you want to focus on next and then delegate to your team what resources are required.

Each block of information can be sorted by any of the columns. For Blerts you may choose that you want to sort them by the time they were sent and Incident by harm or severity.

Blerter Tip: The squared arrow in the first column opens a quick access pop up so you never have to leave the Console screen - your welcome!


Conversations keep the operations centre of the communications that are currently going on throughout the event. The Console allows the operations centre to focus on the event as a whole, or to only view the conversations of the team members operating the Console.

Conversations also allow you a quick view or action direct from the Blert, or select the conversation for the message pop up box to appear, allowing the ops centre to see the entire conversation and also reply without having to leave the Console.

Switch Events Quickly & Configuration the Console

The top of the Console gives you access to all the other events within an Organization. 

Event → Console → Configure → Select ‘Edit’ or ‘Remove’ Tile as required → Update Panel Settings → Save

Best Practice Tip: We do recommend that your organization keep to the same Console layout for organizational continuity, as this will ensure any member of staff can pick up where the last member left off.

Blerter Playground Task

Now it's time to change yours in the Playground Event → Console → Configure → simply Drag and Drop or Select ‘Edit’ or ‘Remove’ Tile as required → Update Panel Settings → Save

Once you have your configurations set to how you like - switch to your event and replicate it there.

From event to event the ops centre set up can be so different (you might not have one at all). If your event doesn't need an ops centre then the mobile version will still give you all the same capabilities, it's just not viewable like the desktop version is.

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