Note that the fields that are included in each incident may vary from template to template. Below describes some of the fields and behavior that you may find in incidents.

Process

When filling out an incident form, the template may have a defined process included that outlines how an incident of this kind should be handled by the person managing it. This is a great way to communicate documented processes and procedures!

Including priority and medical assistance

Location

You can add a geolocation to the incident, as well as a further description for specificity.

People Involved

You can add multiple records of people involved and provide commentary on their involvement in the incident. You have the option of selecting a user who is part of the Event team, or another person not part of the system.

Tasks

Depending on which Incident template you selected in the beginning, you might see some pre-set tasks below the Comments section.

On Desktop

To update a task, click on the task you want to change. You will then be taken to the task where you can change the status - options include In-Progress, Complete, Closed and Trash.

On Mobile

Select an Incident and scroll down to see all tasks. To change the status of a task tap the circle icon to the left. You can now it as mark as Complete, In-Progress, Closed, Trash or Assign the task.

Links

You can link the Incident to other Blerts, Alerts, Documents and Hazards if needed. This is a good way to keep track of everything that was related to an Incident. You can either:

  • Link to something that already exists

  • Create something new directly from the Incident, e.g. an Alert to make your team aware



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